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FAQS


  • Where are you products made?
All products are produced in Shenzhen, China, but we have our own product warehouses in the US and Canada, you can buy with confidence.

  • Is it difficult to install a reversing camera?
Every product you purchase at eRapta is guaranteed, and there is a detailed illustration of the installation of the reversing camera. If you encounter other problems, our technicians will answer your questions.

  • If I have a problem with the product, how can I solve it?
If you have any questions about your product, please communicate with our technical staff as soon as possible, and describe in detail the problems you have encountered, we will give you a satisfactory answer.
Email: Toerapta@163.com
  • Do you ship worldwide?
Yes, we support worldwide shipping and free shipping and tax exemption

  • How to view order details
Once the order is complete, you will receive a confirmation email with the email address provided. This includes the order number - if you have any questions about the order, this is your reference number. Please check the order summary to confirm that your order information is correct and save the email as a purchase receipt. If you have not received a copy, please check your spam before checking my account or contacting us.
  • Payments
We are happy to accept these payment methods:
PayPal Express Checkout, if you have a PayPal account, you can click on "Quick Checkout with PayPal" in the shopping cart.

  • Which channels are supported for payment?
You can choose to pay by credit card or pay by Paypal.


  • what is the shipping cost?
Dear consumers, all our products are free shipping and tax-free. Your purchase will not incur other expenses. Please rest assured to buy.

  • Return issue
If the item does not match perfectly, please return it in its original condition and packaging within 30 days of delivery.
We are committed to providing your purchase as quickly and economically as possible. We offer a variety of shipping and picking options so you can choose the shipping method that suits you.
We hope that you like the products you have purchased, but if you have any problems, please let us know. We hope that you are satisfied with the purchase of products from eRapta.
Some things about returning to online purchases:
If you receive an unsatisfactory item, you can return it within 30 days.
We are happy to replace your item or refund your money in our current return and refund policy guidelines.
Please report damaged or lost items within three days of delivery.
The customer is responsible for returning the shipping cost of the product.